Your privacy is more than a legal obligation to 96won — it is a trust we take seriously. This document explains clearly and precisely how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Our Privacy Principles
Every decision we make regarding your personal data is guided by 96won's six core privacy principles — designed to ensure your trust is always upheld.
96won only collects data that is strictly necessary for a specific purpose. We do not collect excessive or irrelevant data beyond what is required to deliver our services to you as a platform member.
All data stored on 96won's servers — including account information, transaction records, and payment details for Touch 'n Go, DuitNow, and FPX — is encrypted using AES-256, the standard adopted by financial institutions worldwide.
We are always transparent about why we collect certain data and how it is used. There are no hidden data processing activities. You have the right to know all purposes for which your data is used, at any time.
You have the full right to access, correct, transfer, or delete your personal data from 96won's systems. Data-related requests can be submitted to our privacy team at any time.
All data processing operations at 96won are conducted in accordance with Malaysia's Personal Data Protection Act 2010. Our internal privacy team actively monitors compliance and updates our practices as regulations evolve.
Your personal data is retained only for as long as necessary to fulfil the stated purpose or to comply with Malaysian legal requirements. Once no longer needed, data is securely deleted using methods that permanently destroy it.
This Privacy Policy ("Policy") is published by 96won ("we", "Platform") and applies to all personal information collected from you ("User", "Member") when you register, browse, or use the 96won platform at 96won.ws and all related services.
96won operates in accordance with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia. We take your privacy seriously and are committed to ensuring that all data collected is processed lawfully, fairly, and transparently. This policy explains what types of data we collect, why we need it, how we use it, and the rights you have over that data.
This policy applies to all 96won members regardless of how they access the platform — whether through a web browser on a desktop, smartphone, or tablet.
96won collects several categories of personal data depending on your interactions with the platform. Below is a detailed breakdown of the data types we collect:
| Data Type | Example Information | Requirements |
|---|---|---|
| Identity | Full name, date of birth, MyKad number | Required |
| Relationship | Email address, Malaysian phone number | Required |
| Financial | TnG/GrabPay wallet ID, DuitNow deposit records, FPX transaction history | Required |
| Technical | IP address, browser type, operating system, device | Automatic |
| Gaming | Betting history, preferred game types, active sessions | Automatic |
| Communications | Customer support records, feedback, and complaints | Where applicable |
96won never store PIN numbers, full passwords, or credit/debit card details directly. All sensitive payment data is handled by certified third-party payment processors.
96won collects your personal data through several different channels:
96won uses your personal data for the following purposes, all of which have a valid legal basis under Malaysia's PDPA 2010:
96won does not your personal data for marketing purposes without your explicit consent. You may opt in or out of marketing communications at any time through your account settings.
96won never sells, rents, or discloses your personal data to third parties for commercial or marketing purposes. Your data is only shared under very limited circumstances and is subject to strict confidentiality agreements:
96won may disclose your personal data to government authorities or law enforcement agencies where required to do so by Malaysian law, court order, or to protect the rights, property, or safety of 96won, our members, or the public.
96won continuously invests in security infrastructure to protect your personal data. The security measures we have in place include:
While 96won takes all reasonable steps to protect your data, no system is entirely immune to cyber threats. If you suspect your account has been compromised, please contact support@96won.ws immediately.
96won uses cookies and similar tracking technologies to enhance user experience and platform security. There are three types of cookies in use:
You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the overall functionality of the 96won platform.
As a Malaysian user, you have the following rights under the Personal Data Protection Act 2010 regarding your personal data held by 96won:
Request a copy of all personal data we hold about you.
Correct data that is inaccurate, incomplete, or outdated.
Request data deletion when there is no longer a legal basis for retaining it.
Object to the processing of your data for direct marketing purposes.
Receive your data in a machine-readable format for transfer to another platform.
Request a restriction on processing while you dispute the accuracy of your data.
To exercise any of the above rights, submit a written request to privacy@96won.ws with the subject line "Privacy Rights Request". We will respond within 72 hours and process your request within 30 days.
96won retains your personal data for as long as necessary to fulfil the purposes set out in this Policy or to comply with Malaysian legal requirements. General retention periods are as follows:
When data is no longer needed and there is no legal obligation to retain it, 96won will permanently delete or anonymise that data using recognised methods.
The 96won platform is exclusively for individuals aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. If you believe a minor has registered on 96won, please contact us immediately at support@96won.ws and we will investigate and close the account immediately.
96won uses age verification tools during the registration process and at first withdrawal to ensure only eligible individuals can use the platform. Any breach of age requirements will result in immediate account closure.
96won reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new technologies, updated legal requirements, or member feedback. The latest version will always be available on this page with a clearly indicated update date.
For material changes — that is, changes that significantly affect how we process your data — 96won will notify you via an in-platform notification or an email to your registered address, at least 14 days before the changes take effect.
Your continued use of the 96won platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how 96won handles your personal data, please contact our Data Protection Officer via:
We are committed to responding to all privacy enquiries within 72 hours and resolving data rights requests within 30 calendar days of receipt.
96won protects your personal data with industry-leading technology and is fully compliant with Malaysia's PDPA 2010. Sign up today and enjoy a safe, transparent online casino experience alongside over 500,000 Malaysian players.
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